Refund policy

Please choose your artwork carefully as we do not accept returns on any original paintings or commission pieces. All items are final sale. 

If you notice any serious damage to the outside of the package, please do not sign for the delivery and contact us immediately. If you notice damage upon unpacking your painting from Vibrant Crime Arts, contact us within 48 hours of receiving the artwork with digital images of the damage. If we find that the piece was damaged in transit, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity.

If you ordered a print of an artwork and the print you receive has an error, please contact us within 48 hours with digital images of the error and we will arrange for a refund or a replacement.